Terms and Conditions

By accessing our website, visiting our service centres, or purchasing our products and services, you acknowledge that you have read, understood, and agreed to these terms.

1. Introduction

These Terms & Conditions apply to all services, transactions, and interactions with the Top Quality Group of Companies, including our Street 33 branch and all other locations. By engaging with our services, you confirm your acceptance of these terms and agree to act in accordance with them.

2. Usage Terms

Our services must be used lawfully and in accordance with their intended purpose. Customers must provide accurate information when making inquiries or placing orders. Misuse, fraudulent activity, or actions that cause harm to our operations, staff, or reputation will not be tolerated and may result in refusal of service.

3. Orders and Delivery

All orders are subject to acceptance and availability. Delivery timelines will be communicated at the time of order confirmation, but may vary due to unforeseen circumstances. We will make every effort to meet agreed timelines and keep customers informed of any changes.

4. Returns and Refunds

All orders are subject to acceptance and availability. Delivery timelines will be communicated at the time of order confirmation, but may vary due to unforeseen circumstances. We will make every effort to meet agreed timelines and keep customers informed of any changes.

5. Limitation of Liability

While we strive to provide the highest quality products and services, the Top Quality Group of Companies will not be held liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability will be limited to the value of the specific service or product purchased.

6. Contact

If you have any questions about these Terms & Conditions, please contact the Top Quality Group of Companies via phone, email, or by visiting us. Our customer service team will be happy to assist you with any inquiries.